Security

You can read more about SimplePay’s security policy here. We fully comply with the data protection legislation in all regions in which we operate.

In addition, users can protect themselves by enabling 2-Factor Authentication (2FA) and the automatic logout settings. In cases where 2FA is not enabled, we will follow an email One-Time PIN (OTP) process.

We restrict the access that our staff have to your data. However, you may be asked to grant access to this data if staff need to investigate a specific issue.

Each of these matters is covered in the following sections:

• 2-Factor Authentication
• Email OTPs
• Automatic Logout Settings
• Support Access